Frequently Asked Questions
Have a question? Great! We figured there would be a few, so we’ve put together this list of common questions we’ve encountered. If you don’t find an answer below, contact us here – we’re glad to help in any way we can!
Who is WPLaunch for?
WPLaunch is the perfect solution for bloggers, podcasters, platform builders, writers, artists, professionals, E-commerce sellers, niche site builders and aspiring solo-preneurs, and anyone who is ready to LAUNCH.
Some people just want to get started and don’t want to get bogged down in the details of getting things up and running. They don’t want to be bothered with taking the time to get set up. They’re just ready to ship something.
Others are new to doing this stuff and don’t have the technical chops to get off the ground and don’t want to spend a ton of time learning about how to launch a website.
Until now, there hasn’t been a solution that does this well. Now there is.
What does WPLaunch do?
WPLaunch is specifically designed to:
- Get your WordPress website online fast
- Get you the tools you need to get started
- Get your WordPress site looking awesome
- Get your WordPress website fully ready for you to jump in and start creating your art
- Empower you to kill procrastination, once and for all, and get to work
- Provide you with serious website hosting that grows with you
How much does it cost?
That’s the best part – WPLaunch starts at only $297 for the Blogger kit. For what’s included here this is a steal! Your hosting, off-site backups, and analytics service are charged each month at $27 per month.
What do I need to sign up?
When you sign up you need to have a couple things in order. We’re going to ask you a few questions to help us get your WordPress kit set up, so you’ll need:
- Disqus username and password
- Your theme that we’re setting up for you
- The domain you want to use
- email addresses you want ([email protected])
- Google Webmaster Tools username and password
Can you register my domain for me?
Absolutely. In fact, domain registration is included for each plan.
You don’t have to register your domain if you already have one though. We’ll help you get your existing domain set up when you register.
What are the details for the hosting plan?
Our hosting service is powered by Liquid Web Cloud Sites and is second to none. Each site includes the following hosting plan.
- 500 MB Disk Space
- 10 GB Bandwidth
- 5 MySQL Database
- 10 Email Accounts
- 1 Domain
- 1000 Compute Cycles per month
How many domains can I have on my hosting plan?
The WPLaunch kits provide for one domain. Need more? Contact us and let us see what we can do.
Can you customize my theme for me?
WPLaunch is designed to get you set up fast, so we don’t do custom web design. However, once you’ve launched and find you’re ready to move in to custom web design, our sister business does.
How long does it take to launch my kit?
If you’ve ordered a kit from WPLaunch, your kit will be completed within one business day of your order. Depending on how many kits are ahead of you in line, it could be delivered in the same business day if it’s ordered and payment is completed before 2pm Eastern, but one business day is our standard turn-around time. If you need it faster, there is a rush service available – contact us here for details.
Orders that come in over the weekend, or on a holiday generally are completed by the next business day or next Monday, but if you submit an order for a kit and need it on a Saturday, drop us a note and we’ll see what we can do.
Where can I get help or support?
Once you’re registered, you’ll be sent everything you need to know. You’ll get your hosting login information, your usernames and passwords, and access to our ticket and support system. All of that will be available through your WPLaunch account.
Do you have an affiliate program?
There is an affiliate program, however at this point it’s by invitation.
Can’t I do all this for free myself?
You could, but not without lots of time and work on your part. And if you’re someone who’s not all that comfortable doing this kind of stuff it can end up being frustrating and could lead you to just putting it to the side, and not launching. WPLaunch eliminates all of that.
Can I just buy hosting from you?
You sure can. We offer free a free basic WordPress installation for customers who’ve registered for hosting. Contact us to learn more.
Who owns my site?
You do. That’s vitally important to us. Your WordPress platform is yours and yours alone. We’re just focused on helping you launch, be successful, and removing barriers that stand in the way of you shipping your art.
What is CloudFlare?
CloudFlare is a content delivery network (CDN) and security tool that helps manage your DNS, make your site fast, and helps with security. This tool assures that your site is fast, managing your DNS (like mail records for Google Apps, subdomain for other applications, etc.) is super easy, and it’s secure.
Is the theme included in my kit purchase?
As part of your WPLaunch setup we provide you with a theme that you can choose from here. If you prefer us to set up a different theme for you that you’ve purchased separately, you can provide us a copy of that theme during checkout, and we will get it installed for you at no extra charge! All you have to do is get it to us. During checkout there will be a short form for you to complete which will ask you to upload a copy of your theme. We will handle the rest!